Disclaimer & Fair Housing notice

What DoorLine does — and does not do

DoorLine helps people understand how buying and selling a home works and get matched with a licensed local real-estate agent. The service is free to consumers. Participating agents pay DoorLine a flat marketing fee.

DoorLine does not:
- act as your real-estate broker or agent
- list, buy, sell, appraise, or finance homes
- provide legal, tax, mortgage, or financial advice
- promise that any home, loan, price, or timeline will work out a certain way

Our content is general and educational. Your situation may be different. Before you sign anything, work with a licensed real-estate agent and, when needed, a licensed lender or attorney. You should also verify any professional license yourself and read and confirm all terms, services, and fees in writing.

If you want help comparing agents, start here: get matched.

Estimates are not quotes or guarantees

Real estate costs are real, and they vary. Any numbers on DoorLine are typical ranges and estimates, not offers, quotes, or guarantees.

For example:
- buyer closing costs are often about 2% to 5% of the purchase price
- down payments often range from about 3% to 20%
- seller closing costs are often about 1% to 3%
- agent compensation is often negotiable and depends on the listing agreement or buyer agreement

The real numbers depend on the home, the price, the location, the loan, local taxes and insurance, and the agreement you make with the agent and other service providers. Ask for every fee in writing. Review it carefully. If money will move by wire, confirm wiring instructions by phone using a trusted number before sending funds.

For general cost education, see closing costs or cost basics.

Our Fair Housing commitment

DoorLine welcomes all buyers and sellers. We follow the Fair Housing Act and do not support discrimination or steering.

In plain English, housing discrimination can include treating someone differently because of a protected characteristic, including:
- race
- color
- religion
- sex
- disability
- familial status
- national origin

Depending on state or local law, there may be additional protected classes too.

Steering means guiding a person toward or away from certain neighborhoods, homes, or agents because of a protected characteristic, or making assumptions about where someone should live based on who they are. DoorLine does not do that.

When we discuss neighborhoods, we focus only on lawful, objective factors like:
- commute and transportation
- home prices and taxes
- public data about schools
- parks, services, and amenities
- housing type and inventory

We do not make judgments about who belongs in a neighborhood. Learn more about your rights here: your fair housing rights.

How to protect yourself when choosing an agent

You are in control. You compare agents. You choose who to work with. A good match is important, but you should still do your own checks.

1. Verify the license yourself. Check the agent's license status with the appropriate state regulator.
2. Read every agreement. Confirm the services, term length, cancellation terms, and any fees in writing.
3. Ask direct questions. How do they communicate? What areas do they work in? How do they help with offers, negotiations, and deadlines?
4. Do not share sensitive data with a matching form. Only provide contact details and your home-buying or selling goals. Do not send Social Security numbers, bank account numbers, or similar records through a lead form.

For a practical checklist, see how to choose a real-estate agent.

If you think discrimination happened

If you believe a housing professional treated you unfairly because of a protected characteristic, take it seriously.

Helpful steps may include:
- write down what happened, with dates, names, and exact words if you can
- save emails, texts, listings, ads, and screenshots
- ask for important explanations in writing
- consider reporting the issue to the US Department of Housing and Urban Development (HUD) or your state or local fair housing agency

DoorLine can share general information, but we cannot give legal advice. If you need legal guidance, speak with a licensed attorney. If you are still looking for help from a local professional, you can get matched with a licensed agent and compare your options carefully.